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Ionic will not turn on- Help

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‎03-19-2019 18:54

‎03-19-2019 18:54

Its Tuesday & I've tried all the procedures to turn on, and to reset my IONIC since Sunday. From what I'm reading this is due to the UPDATE in the software. So, my question is - what is the next step? Will I be contacted by Fitbit with instructions on how to repair or replace it? Any guidance would be appreciated.  I love my IONIC & I want it back!

 

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‎03-19-2019 19:43

‎03-19-2019 19:43

Yes, please contact support at the following link

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