05-13-2020 13:34
05-13-2020 13:34
The battery on my ionic has died as I hadn't used it for a while, the last time I used it it was working fine. I went to put it on charge the other day, left it for the entire day and it hadn't charge and won't turn on. Please Help.
05-14-2020 11:50
05-14-2020 11:50
@SashaPalmer Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.
In this case, I've shared your post with our Support team and they will continue assisting you through email. Due to recent events affecting our operations, we may need more than 7 business days to respond.
I'll be around if you have any additional questions.
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