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Ionic woes

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‎04-05-2018 05:08

‎04-05-2018 05:08

Any Android users had any luck with their ionic working? I purchased mine in January and have been working with the Fitbit support team since then with absolutely no luck. They keep promising me there will be a fix but still nothing. They've actually managed to make it worse now since I have a popup at least once a day telling me I have to restart my phone.  Anyone know who I can contact other than the Fitbit support line to actually have this issue resolved once and for all? Social media?

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‎04-05-2018 05:40

‎04-05-2018 05:40

To answer your questions:

1) yes, mine works perfectly

2) try on Twitter to write to @FitbitSupport. They are great.

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‎04-05-2018 05:50

In response to Giampi71

‎04-05-2018 05:50

Thanks!  Will give it a try.

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‎04-05-2018 06:01

‎04-05-2018 06:01

I have no problems with mine.

?
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