help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won’t charge or reboot

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-02-2021 00:39

‎06-02-2021 00:39

My ionic is displaying 0% and won’t charge. 
I have tried the three button reboot which doesn’t work either. 
It’s about a year old and replace my other ionic that died. 
What do I do now?

Best Answer
0 Votes
1 REPLY 1

‎06-02-2021 09:33 - last edited on ‎02-11-2025 10:01 by Fitbit Moderator

‎06-02-2021 09:33 - last edited on ‎02-11-2025 10:01 by Fitbit Moderator

@Griffo69 Welcome to our Fitbit Community. Regarding the charging and reboot issues that your Ionic has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. After this, charge your Ionic for 2-3 hours and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes