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Ionic won’t charge

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‎08-22-2020 10:08

‎08-22-2020 10:08

I have had my ionic on charge for 24hrs and it won’t come on. Not sure what is going on. Wore it and it was critically low whilst at work. On getting home, battery was flat out and won’t charge since yesterday. What do I do?

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‎08-25-2020 13:48

‎08-25-2020 13:48

@Ojiako A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate that you left your watch in the charger but it's not turning on, please try the troubleshooting posted in this article. 

 

Let me know how the troubleshooting goes. Looking forward to hearing back from you. 

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