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Ionic won't fully boot up

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‎02-08-2018 17:00

‎02-08-2018 17:00

Ionic stopped syncing, and at the suggestion of many posts on this forum, I rebooted it by holding the left and bottom right buttons. The watch is now stuck at the Fitbit logo, rebooting every once in a while. I've left it alone (with the charger attached) for 3 days, no change. What do I do now?

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‎02-08-2018 22:32

‎02-08-2018 22:32

Have you tried to restart it more than once (wasnt sure from your post if you meant it was rebooting itself) try doing it several times in a row. If that doesnt get it going Then contact Support  (link in my signature )

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-08-2018 23:00 - edited ‎02-08-2018 23:00

In response to NellyG

‎02-08-2018 23:00 - edited ‎02-08-2018 23:00

Yes I've rebooted multiple times.

 

I'll try contacting support.

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