Ionic won't reset steps

[JessKnudsen]

My ionic will randomly reset the step counter, but doesn’t reset everyday. I would likedaily totals not a running total.... how do I fix this?

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Fitbit Community @JessKnudsen! While reading your post I was wondering if this is the first time that your Ionic is not resetting your data at midnight? Also, do you wear and sync your tracker daily? Did you stop wearing it for a while? 

As per the description of your post, it seems that your tracker forgot to reset the information by itself, when this happens, even if you try to restart your tracker, delete the app, negate the steps, this won't work. Everything will be back to normal the next midnight when your tracker resets the information as it should. There's nothing to worry about my friend, this happened to me once and I had to wait the next midnight in order for it correct itself  (I know this can be annoy, I feel you). 

However, I'd recommend reset your tracker by following these steps to refresh it internally, but don't forget that the restart won't help to erase the steps it has already.

Since you posted yesterday, your tracker should be back to normal today, right? 

Looking forward to your response!