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Ionic won't start up without a pin

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‎02-16-2021 02:28 - last edited on ‎02-17-2021 10:18 by

‎02-16-2021 02:28 - last edited on ‎02-17-2021 10:18 by

i have a ionic. i can not start up. i must enter a pin code. but i forgot the pin. how can i restore the ionic. 

 

 

Moderator edit: subject for clarity 

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‎02-17-2021 10:16

‎02-17-2021 10:16

Welcome to the Fitbit Community, @koebel.

 

Thank you for sharing the details of the issue you’re experiencing. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

Have a nice day.

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