02-16-2019 13:40
02-16-2019 13:40
I have brought an ionic today expecting great things!!! It has been on charge for approx 4 hrs and all I get is the Fitbit logo in the middle of the screen. I have tried the 2 button reset but didn’t work. Starting to wish I had got an Apple Watch any ideas would be gratefully received.
02-17-2019 01:12
02-17-2019 01:12
That logo is all it will show until you have completed the setup process.
The process is documented here: https://help.fitbit.com/articles/en_US/Help_article/1873/
Have you tried that yet?