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Ionic won't sync or reset

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‎01-12-2021 14:17 - last edited on ‎01-13-2021 11:11 by

‎01-12-2021 14:17 - last edited on ‎01-13-2021 11:11 by

Hi, my ionic would not sync with phone.  Switched off, switched back on.  Logo flashes on and off but iPhone can’t find it and it won’t reset. 

 

 

Moderator edit: subject for clarity 

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‎01-13-2021 11:11

‎01-13-2021 11:11

Hi @Revdeborah, it's nice to see you again in our Community Forums. 

 

Thanks for the details shared in your post and for already trying to resolve the issue. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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