help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won't sync with Samsung 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2018 05:20

‎01-28-2018 05:20

I am having a difficult time adding my new ionic to the fitbit app on my Samsung 4 phone. I keep getting a message that fitbit's bluetooth is busy. 

Best Answer
0 Votes
1 REPLY 1

‎02-02-2018 10:55

‎02-02-2018 10:55

Welcome to the Forums @Pigsfly! 

 

Let me help you syncing your Ionic. Smiley Happy As a first step I recommend updating the Fitbit app check out the instructions on this article. If the syncing issues persist I recommend checking the Why won't my Fitbit device sync? article. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes