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Ionic won't sync

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‎10-07-2020 20:56 - last edited on ‎10-09-2020 14:32 by Fitbit Moderator

‎10-07-2020 20:56 - last edited on ‎10-09-2020 14:32 by Fitbit Moderator

I did the update and everything was going good until about four days ago when my ionic quit syncing to my phone. What do i do?

 

Moderator Edit: Clarified subject

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‎10-09-2020 14:32 - last edited on ‎08-25-2025 09:42 by Fitbit Moderator

‎10-09-2020 14:32 - last edited on ‎08-25-2025 09:42 by Fitbit Moderator

Hi @Alacy, welcome to the Community Forums!

Thanks for bringing this to our attention. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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