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Ionic won’t turn on

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‎01-23-2020 14:01

‎01-23-2020 14:01

My watch won’t turn on, I need to charge it so i put it on charge for the day. Went to grab it and would not turn on at all?

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‎01-24-2020 10:02 - last edited on ‎10-09-2025 07:56 by Fitbit Moderator

‎01-24-2020 10:02 - last edited on ‎10-09-2025 07:56 by Fitbit Moderator

@PDuthy Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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