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Ionic won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2020 19:12 - last edited on ‎07-28-2020 13:04 by Fitbit Moderator

‎07-27-2020 19:12 - last edited on ‎07-28-2020 13:04 by Fitbit Moderator

  • I reset settings through watch. then it turned off even though it was still 80%... now... I cant revive it...
  • i used different cables. same thing.. how to get a rechange of unit? i got the unit last month ai think.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-28-2020 13:09

‎07-28-2020 13:09

@jessrosas A warm welcome to the Community. Thanks for getting in touch about this. 

 

I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they mentioned that you already had a case with them, please continue the communication through email. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎07-28-2020 16:03

In response to SilviaFitbit

‎07-28-2020 16:03

Problem sorted...

Sent from my iPhone
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