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Ionic won't turn on

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‎12-08-2020 23:07 - last edited on ‎12-11-2020 11:28 by Fitbit Moderator

‎12-08-2020 23:07 - last edited on ‎12-11-2020 11:28 by Fitbit Moderator

Have tried all the possible solution on the forum and it's still not switching on, have contacted the customer support as they are saying there is no warranty so they can't help it all. even I requested them a lot as it's been only 15 months and not in a situation to buy a new watch. I regret buying it I could have bought Apple so at least it could have fixed in their service center. wasted time and money. 

 

Moderator Edit: Clarified subject

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‎12-11-2020 11:28

‎12-11-2020 11:28

Hi @obaidcse, welcome to the Community Forums.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated.

 

Since you already received assistance from our Customer Support team, I’d suggest you contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

 

Let me know if you have any additional questions, I'll be around.

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