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Is the Fitbit warehouse in the Netherlands?

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‎08-19-2020 10:39

‎08-19-2020 10:39

Hello, I recently contacted the fitbit team about a problem with my Ionic, they confirm that it is under warranty and tell me that I should send the monitor to their warehouse in the Netherlands. I am honestly very suspicious, therefore I wanted to know if someone else has been through the same situation. If it is reliable? If so, to send it immediately.
Thanks for your help.

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4 REPLIES 4

‎08-19-2020 11:13

‎08-19-2020 11:13

Hi @Rulo250286  I've notified a moderator about your post. They should be able to let you know and they will have "Fitbit" after their name, so you will know they are an employee of the company.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-19-2020 11:49

In response to Odyssey13

‎08-19-2020 11:49

Thanks you very much.
Best Answer

‎08-19-2020 16:41

‎08-19-2020 16:41

@Rulo250286 A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate the time you took to confirm if there's a Fitbit warehouse in the Netherlands. I can confirm that the address and information provided by our Support team is legit, please follow their instructions and continue the communication through email. 

 

@Odyssey13 Thanks for flagging this post. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎08-19-2020 20:03

In response to SilviaFitbit

‎08-19-2020 20:03

Thank you very much, your answer was very helpful. Excelent day for everyone.

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