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Is the Ionic compatible with iPhone 8?

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‎11-09-2017 21:44

‎11-09-2017 21:44

I was excited to use my new Ionic watch but have been unable to connect it to my iphone 8 - wondering if it is compatible with it yet?

Have also tried to connect it to my HP laptop - Windows 10, but it is asking for a wireless dongle - have pulled the box apart but cannot find a wireless dongle - it suggests connecting to a mobile app!!

 

Please help...

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‎11-10-2017 00:15

‎11-10-2017 00:15

Here is the link tonthe Compatible Devices List so you can check.

Compatible Devices List

The Ionic does not come with a dongle, but they can be purchased from the Fitbit  Online Store HERE

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-10-2017 02:31

‎11-10-2017 02:31

@JenAberle yes the Ionic will work with your iPhone and tbh is a better bet than your laptop. Make sure the Ionic is plugged in and charged, and that Bluetooth is switched on in the iPhone settings, as well as being in range of your wireless network, as it'll want to download an update during setup. If your Ionic doesn't seem to be doing anything try holding the left and bottom right buttons for about 10 secs to try and kick start a restart.

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