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Is the battery replaceable?

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‎08-28-2017 08:05 - edited ‎08-28-2017 11:53

‎08-28-2017 08:05 - edited ‎08-28-2017 11:53

Is the Ionic's battery replaceable or is the $300.00 Smartwatch disposable?

 

Moderator edit: edited title for clarity

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
Best Answer
88 REPLIES 88

‎09-30-2019 10:22

In response to Amarsir

‎09-30-2019 10:22

I fix Ionic Fitbit watches. I replaced the battery my self. It now works flawlessly.

Best Answer

‎09-30-2019 10:24

‎09-30-2019 10:24

I fix Ionic Fitbit watches. I replaced the battery my self. It now works flawlessly.

Best Answer

‎10-01-2019 22:12

‎10-01-2019 22:12

The watch is designed to be disposed of when the battery dies, if it lasts that long.

If you feel adventurous, at least in the US there is a 3rd party mob that will sell parts or even repair a watch for you.

Best Answer

‎10-08-2019 06:57

In response to VF31AE3

‎10-08-2019 06:57

did you found any solution in your Ionic battery issue, I have same problem, and looks like Fitbit Customer support the not answer my complaint

 

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0 Votes

‎10-08-2019 07:02

In response to Ixtlamaster

‎10-08-2019 07:02

The only response from customer service, there is no support after one year and they offered me a 30% off discount, I declined.  I did manage to get it to work, now I'm planning to get rid of it and get a Garmin as Costco.  Not going to waste my time or money with Fitbit.

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0 Votes

‎10-08-2019 07:04

In response to Ixtlamaster

‎10-08-2019 07:04

Their solution is for you to buy a new watch, well the joke is on them
because I will never buy a watch like this where the battery is not
replaceable. It is a shame because I really like it.
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0 Votes

‎10-08-2019 08:09

In response to Ixtlamaster

‎10-08-2019 08:09

Hi! Yes, I still had the warranty. They were taking too long to answer so I complained giving them a bad review on twitter and they answered back asking my case number and after that and several emails I sent them the watch and they sent me a new one. Everything payed by them.

Sent from my iPhone
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0 Votes

‎10-08-2019 08:11

In response to Goresh

‎10-08-2019 08:11

That’s good to know, if I have trouble with it again I guess I’ll have to do that 

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0 Votes

‎10-08-2019 17:02

In response to Ixtlamaster

‎10-08-2019 17:02

I got my Ionic apart without any problems, but  it turns out the battery is dead, it won't take a charge. And at $80 plus postage for another secondhand battery, I guess it's heading for the scrap bin.

Ask me if I would ever buy a fitbit again?- Hell no- I bought a Suunto Spartan instead. Rock-solid performance,and excellent backup and warranty from the local running shop (Running Edge in Hobart).

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