help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue With Steps After Charging

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-18-2018 07:50

‎10-18-2018 07:50

I have noticed as of late that after charging my Ionic it will buzz telling me I am X number of steps away from my goal which is impossible as I just put the watch on for like the first time that day. Attached is a screenshot showing the Step Wheel and my Step Chart to show the massive difference. Aside from a Factory Reset does anyone know what else could be the issue and how to resolve it? Thanks in advance.

 

Steps

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-18-2018 10:06

‎10-18-2018 10:06

Disregard, I saw the post on the Versa board.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎10-18-2018 10:06

‎10-18-2018 10:06

Disregard, I saw the post on the Versa board.

Best Answer
0 Votes