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Issues with my ionic

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Just got my iconic. Having several issues. #1 in thee weather its on celcius. I need Fahrenheit. #2 i am not getting text or phone call notifications. 

#3 it says my device is locked

  • PLEASE HELP
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@Acgreen Welcome back to the Community. Thanks for the details mentioned. 

 

I would like to address the third issue you're experiencing first, try the tips on this article

 

Once your Ionic has been unlocked, please try the following to change the weather units: 

 

  1. In the Fitbit app, tap the Today tab 
     
     > your profile picture > your device image > Apps.
  2. Tap the gear icon 
     
     next to Weather. You may need to swipe up to find the app.
  3. In the Temperature Unit section, tap Units and choose the unit you want to use.
  4. Sync your device and then open the Weather app 
     
    ​ on your device to see the updated units.

Regarding your inquiry about your Ionic not receiving notifications, try the tips mentioned in this article: How do I get notifications from my phone on my Fitbit device? 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Thank you! I got all of my issues taken care of!
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@Acgreen Thank you for getting back. 

 

I'm glad to hear that our Support team has taken care of your issues. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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