help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Last updated

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2018 18:14

‎07-10-2018 18:14

Since the last update my ionic has been sooooo off. My phone will ring it will take the ionic a few to start to vibrate. And weather or not I answe the ionic just keeps ringing silently. Please help it’s oretty annoying 

Best Answer
0 Votes
1 REPLY 1

‎07-10-2018 19:54

‎07-10-2018 19:54

A few days ago, my ionic would not sync, I restarted it and all is well. 

Try to restart yours, here is the link on how to do it:


http://help.fitbit.com/articles/en_US/Help_article/1186

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes