09-06-2018 14:29
09-06-2018 14:29
Sorry if there is another thread covering this, tried to search for a fix but not found any that work thus far.
My run shows on my iconic (gps), fitbit app and the dashboard, but its the first one that is not seeming to sync to strava.
Has anyone got any advice how I can get this run to sync, and how to hopefully ensure this doesnt happen in the future?
Thanks in advance
09-06-2018 14:44
09-06-2018 14:44
You can try to re-establish your fitbit strava connection at https://strava.fitbit.com/
If that doesnt work, a manual workaround is to download the .tcx file from the activity page on fitbit's web dashboard (you cant do this in the fitbit app) and then manually upload on the strava webpage. The tcx contains all the information fitbit sends to strava anyway.
09-06-2018 18:49
09-06-2018 18:49
Lots of people are having the same issue.... No answers from them yet.
09-06-2018 23:16
09-06-2018 23:16
Restablish connection - tried this, nochange as was already connected.
Tried ro save the .tcx information, however cant seem to upload it. I dont want to manually inpit the data as i want the route etc to show and to be able to see how quick i managed some of the segments of the route. Unless i am missing something with how to upload this?
09-06-2018 23:17
09-06-2018 23:17
Ok, thats good to know that lots are having this issue.
09-06-2018 23:30
09-06-2018 23:30
Update- Strava not recognising the .tcx file when i am trying to upload this file 🙈
09-07-2018 00:33
09-07-2018 00:33
Keep an eye on the following thread where fitbit are posting updates on their investigation with strava not syncing:
https://community.fitbit.com/t5/Third-Party-Integrations/Strava-syncing-with-Fitbit/td-p/2937775