05-04-2019 14:23
05-04-2019 14:23
I woke up one morning after getting a good night's sleep only to find that the sleep data was without REM, deep, and light percentages etcetera. Shortly thereafter 8 minutes a line down the middle of the face of the watch. When I slid the screen side to side I noticed a smaller two lateral lines one going right and one going left at the top of the face of the watch. The following night there was sleep data available to me after resetting the watch and reinstalling the app. I've changed the face of the watch several times, uninstalled the app on the phone andtried a few other tricks noted in other forums. It looks like most of the other watches were replaced under warranty. I purchase this watch in September 2018 so it should be under the 1-year warranty. This watch had been perfect compared to other wearables I've used in the past. Any ideas to try and fix it before I request the replacement?
05-04-2019 15:06
05-04-2019 15:06
My third replacement Ionic developed such lines.Within a day it stopped working altogether and was returned for a full refund. In total this 3rd replacement lasted 23 days, was time to call a halt to my
association with Fitbit