05-21-2019 15:47
05-21-2019 15:47
When I try to set up my Ionic to use as a hear rate monitor for Under Armour Apps like Map My Run or Map My Ride it finds the Ionic but when I select it pops up with an error message, "Sensor not supported", how do I get it to send my heart rate to those Apps for live tracking?
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05-22-2019 09:05
05-22-2019 09:05
@Irishwolf66 it's as @sfringer says. You need to get an external sensor for such a purpose. I have PolarH10 chest strap and recently got PolarOH1 which is optical but not worn on the wrist. Both pair with everything - apps and other devices like my Suunto watch, gym equipment or my bike computer. H10 is more accurate but OH1 is more comfortable to wear. Wahoo has quite good sensors ( I like the one with motion analysis tracking your cadence, detecting repetitions and few other things ), too but I learnt that the quality of straps isn't great in their case.
05-21-2019 16:40
05-21-2019 16:40
Hello @Irishwolf66 and welcome. Are the Apps you are referring to within the App store for the Ionic on the Fitbit App? I checked and couldn't find them and that may be your obstacle.. Please advise and thanks!
Gunny | Richmond, VA (USA)
Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10
Take a look at the Fitbit Help site for further Assistance & Information.
05-22-2019 08:30
05-22-2019 08:30
The Ionic cannot broadcast its heart rate data to apps outside of the Fitbit ecosystem.
05-22-2019 09:05
05-22-2019 09:05
@Irishwolf66 it's as @sfringer says. You need to get an external sensor for such a purpose. I have PolarH10 chest strap and recently got PolarOH1 which is optical but not worn on the wrist. Both pair with everything - apps and other devices like my Suunto watch, gym equipment or my bike computer. H10 is more accurate but OH1 is more comfortable to wear. Wahoo has quite good sensors ( I like the one with motion analysis tracking your cadence, detecting repetitions and few other things ), too but I learnt that the quality of straps isn't great in their case.
05-22-2019 09:09
05-22-2019 09:09
Thanks, yet another reason to get away from Fitbit.
05-22-2019 09:37 - edited 05-22-2019 09:37
05-22-2019 09:37 - edited 05-22-2019 09:37
@Irishwolf66 about this feature, be careful picking the watch as the only handful of devices does that ( broadcasting live HR to other devices ). For example, my Suunto Spartan watch doesn't do it either but for me, it's not a feature of high importance. I needed something working the other way - linking an external sensor with the watch which overrides wrist HR. This way I improve accuracy and extend battery life. Some ( not all ) Garmin watches have that feature ( including linking using ANT+ and BLE, so they support for example GymLink ). So if this is a feature you're after then read the spec before buying anything as this feature isn't very common 😄