Lost steps when synced next day

[JSunich]

• Synced on 8/30 before bed
• 8/31 - Ran a 46 mile trail run (did not track using iconic’s GPS) but did use step counting function.  At end of day I was at approximately 82-83000 steps. Synced everything and it all was there.  Earned a futuristic kicks badge for 80k steps on 8/31.
• 9/1 synced my iconic and my step total for the previous day (8/31) was reduced to 62000 steps.  Yet my badge collection still shows I earned the futuristic kicks??

I have restarted the iconic, logged out of the app, hard reset the app, and reset my phone... where did the 20000 steps disappear to?

 

[Rich_Laue]

What do you see when you go to Fitbit.com? 

Does the Fitbit app really say that your tracker synced today? 

[JSunich]

 Says last synced 13 minutes ago