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My Ionic doesn't receive notifications

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‎02-03-2019 19:02 - last edited on ‎02-04-2019 09:55 by Fitbit Moderator

‎02-03-2019 19:02 - last edited on ‎02-04-2019 09:55 by Fitbit Moderator

My Ionic doesn't show anything. It hasn't received any notifications from my iPhone for about a month. Alarms set work, but any bottoms cannot work. The iPhone app works, sync is OK. What happened to my Iconinc?

 

Moderator edit: Updated subject for clarity 

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‎02-04-2019 10:06

‎02-04-2019 10:06

A warm welcome to the Community @しんしん! I appreciate the details that you've mentioned. It's pretty weird that you're not receiving any notifications on your Ionic. 

 

I would like you to confirm that you've set the notifications properly by following the steps mentioned on this article. Also, double check that you have a supported device. 

 

I'm not sure if the display isn't working as well or just the notifications, because you mentioned, that your Ionic doesn't show anything. If it doesn't then restart it. 

 

Hope this helps. Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


View best answer in original post

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1 REPLY 1

‎02-04-2019 10:06

‎02-04-2019 10:06

A warm welcome to the Community @しんしん! I appreciate the details that you've mentioned. It's pretty weird that you're not receiving any notifications on your Ionic. 

 

I would like you to confirm that you've set the notifications properly by following the steps mentioned on this article. Also, double check that you have a supported device. 

 

I'm not sure if the display isn't working as well or just the notifications, because you mentioned, that your Ionic doesn't show anything. If it doesn't then restart it. 

 

Hope this helps. Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes