05-06-2019 20:48 - edited 05-06-2019 21:02
05-06-2019 20:48 - edited 05-06-2019 21:02
Over the last couple of days I have noticed that my step count is way out. Today my smartwhatch put that I did 100.000 steps. My smartwhatch is adding steps during my sleep time...
I have tried turning the watch off and on again and this doesn't work.
I can see from the community forum that there are many complaints regarding this and I am wondering whether this is an error with a recent update.
I am still in trying to resolve this problem, trying to turn off or trying to change the dominant wrist, and nothing...
Because of this problem, my batery it is just during a day....
05-06-2019 21:09
05-06-2019 21:09
Adding steps during sleep.
May I ask if a fan is near by? As this will cause the device to add false steps
Wendy | CA | Moto G6 Android
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05-07-2019 03:49
05-07-2019 03:49
It's so hard to understand...
It's very strange, because the smart watch is marking the steps when it is loading, or when I sleep ... Today I went to sleep and I woke up with almost 30 thousand steps ... Either I'm a sleepwalker or the smart watch has a problem.