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My count step is So wrong - Almost 100 thousand steps in a day.

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Over the last couple of days I have noticed that my step count is way out. Today my smartwhatch put that I did 100.000 steps. My smartwhatch is adding steps during my sleep time... 

 

I have tried turning the watch off and on again and this doesn't work.

 

I can see from the community forum that there are many complaints regarding this and I am wondering whether this is an error with a recent update.

 

I am still in trying to resolve this problem, trying to turn off or trying to change the dominant wrist, and nothing...

 

Because of this problem, my batery it is just during a day....

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2 REPLIES 2

Adding steps during sleep.

May I ask if a fan is near by? As this will cause the device to add false steps

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

It's so hard to understand...

It's very strange, because the smart watch is marking the steps when it is loading, or when I sleep ... Today I went to sleep and I woke up with almost 30 thousand steps ... Either I'm a sleepwalker or the smart watch has a problem.

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