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My experience with Fitbit

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‎09-16-2020 11:13 - last edited on ‎09-17-2020 10:58 by Fitbit Moderator

‎09-16-2020 11:13 - last edited on ‎09-17-2020 10:58 by Fitbit Moderator

I have been Fitbit user for almost 5 years, 24 hours/day. But after 5 years and three watches later I am going with a competing brand. That is a lot of money to spend on watches in 5 years. My last watch was the ionic and it lasted 2 years. For a $200 watch I would really expect longer life. Of course it died few weeks after my warranty. The screen is just done. Fading, not showing anything. I was reluctant to make a switch but I am just done with Fitbit. Also not being able to download music from one of main music and podcast streaming apps to your watch even in the new trackers is just insane to me. 

 

Moderator Edit: Clarified subject

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‎09-17-2020 11:04

‎09-17-2020 11:04

@dzankafish A warm welcome to the Fitbit Community. Thanks for taking the time to share your experience with your last Fitbit Ionic. 

 

Your feedback is truly appreciated, we're always striving to improve our services offered. Sorry to hear that you're leaving Fitbit. 

 

Our Support team reviews each case individually and the option provided is based in the Fitbit Warranty. If you have any questions about the option that you were given you may want to reply back to the case that you have. 

 

Hope you could give Fitbit another opportunity in the future. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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