I purchased an Ionic in August of 2018, as a replacement for a previous FitBit that had died 1 month past warranty, which had replaced one that also was just beyond warrant. Each time I purchased a newer more expensive model. Because I liked each product when its working, but I think this is the end for me. $400.00 for a 1 year disposable watch is just to much. I baby this unit, no showers, no swimming, no bangs or knocks, I am retired so walking is the hardest workout it gets. The unit was at 90% charge and I had just woke up this morning and was watching television and the screen went black. Tried all the button combinations, connected with the chat feature and had a nice chat with Nancy. She confirmed "I can see here that the Ionic last synced 42 minutes ago via your Android device with 90% battery". But like my 2 previous fitbit watches the purchase date is outside of the 12 month window so the offer 25% off a replacement purchase from the Fitbit site. Maybe there is another brand out there that has more longevity. Since reading some of the posts it appears that there is a reason that the warranty is 1 year, and purchasing from a 3rd party with an extended warranty might be the way to go on my next unit no matter what Manufacturer I end up with. So if there are people out there that have made a switch or have found a Fitbit that lasts let me know, as it appears I am going to have to shop for a new unit. Unless I hear back from the Supervisor who was busy at the time we were chatting.
Moderator edit: Subject for clarity
