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My fitbit got locked out

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‎04-02-2018 12:25

‎04-02-2018 12:25

Help I got locked out of my fitbit what do I do

 

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‎04-02-2018 17:09

‎04-02-2018 17:09

I would think that after a timeout, or a tracker restart it would let you try and enter the pass code again. 

 

However you can try the following: 

If you open the app you can reset the pass code. You will need to know your phones security code. 

If that doesn't work I would set the passcode for wallet only. 

 

Whatever you do .do not remove the tracker from your Fitbit account. 

 

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