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My ionic screen went blank but the LEDs still working.

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‎07-09-2018 12:50

‎07-09-2018 12:50

I tried looking for answers but nothing I found would bring it back to life . So I tried pressing all the buttons simultaneously and after about 20s it came back to life. Hallelujah!

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‎07-10-2018 09:16 - edited ‎07-10-2018 09:17

‎07-10-2018 09:16 - edited ‎07-10-2018 09:17

I'm glad that by restarting your watch, you revived(?) it. Hopefully this can help other users out there looking for a fix.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎07-11-2018 00:03

In response to supersmart01234

‎07-11-2018 00:03

I had the Ionic for about a week and when it stopped working, went to the community site for help. Tried some suggestions but still a blank screen and was about give up and return the item. Then thought I would try pushing all three buttons at the same time and after about 20s the Fitbit icon came onto the screen. It appeared to reboot the system and touch wood is still working.
Regards
Flitkey.

Get Outlook for Android
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‎11-03-2018 15:31

‎11-03-2018 15:31

This simultaneous pressing of all three buttons (tabs) worked today (Nov. 3. 2018) for my Fitbit Ionic (watch/tracker) that I acquired Dec. 25, 2017. The display screen came back to life after holding the watch's three buttons pressed down for about 12 seconds. Afterward I needed to sync my Fitbit app on cell phone with my watch so that I had the correct date & time on my watch.

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‎04-12-2019 17:52

‎04-12-2019 17:52

My screen went blank.  The last time I looked it was charged about 70%.

 

LED on the back worked fine.  I charged it for several hours using a plug on the wall Still no screen.

 

I plugged into the USB on my computer.  Still no screen

 

But when I pushed in all three buttons at once while plugged in,  Voila! The screen came back on.

 

Don't know if the computer connection made a difference or not.  It may have been the simultaneous hold down of the buttons.

 

Anyway..hope this helps someone out there in Tracker Land

 

 

 

 

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‎04-13-2019 16:26

In response to pcr48

‎04-13-2019 16:26

Welcome to the Community @pcr48. I appreciate the time that you took to share the steps that fixed the blank screen that you were getting. 

 

Have you checked our Discussions Board? There you can find get moving, eat well and sleep better. 😀

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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