My notifications don't work-Ionic

[Orliglogower]

I haved tried Everything! 

It says a messages that the Phone should be restarted, already did that and it doesnt work I Dont recieve any notifications of apps 

I have a Screen shot but ido if I can attach it 

Exactly it says: "notificación service not Running. A Phone restart Is required to rentable notifications on Your tracker" 

I've restarted it like 5 times already 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Orliglogower.

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

Our team is aware of this issue with notifications and is working to identify a resolution as quickly as possible. We're sorry for any trouble this situation could have caused to you. We appreciate your patience and look forward to getting you back on track.

In the meantime, some users have had success after following the next steps:

- Uninstall and reinstall the Fitbit app

- On your phone, open the Settings app > Apps and notifications > Apps, give all the permissions to the app
- Tap Fitbit > Battery > Launch (manages if the app is running in the background) - tap the 3 dots at the top right corner - Manage manually (here is the list of all the apps on the phone) - on the Fitbit app icon, check the 3 boxes Manage automatically, Secondary launch, and Run in background.

- Reboot your phone and restart your Ionic.

Hope this helps.

[Orliglogower]

None of the Above worked for me

I cleared all the data an it worked once
But when i cleare it again it didnt work

What can I do?

Thanks

[EdsonFitbit]

Thanks for your response, @Orliglogower.

Our team is working on a fix for this issue. If there is any update, it should be communicated as soon as possible.

Have a nice day.