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New Fitbit ionic will not charge

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‎01-01-2018 16:57

‎01-01-2018 16:57

My new Fitbit ionic will not charge on charger.  Have tried resetting witheft and bottom right buttons several times also with left and both right.

 

Any suggestions?

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‎01-01-2018 17:05

‎01-01-2018 17:05

@Setwil, have you set up the tracker with your Fitbit app yet?

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