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New ionic won't pair with phone

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‎02-21-2018 19:38

‎02-21-2018 19:38

I have turned restarted this phone,off other phones, turned off Bluetooth, turned on Bluetooth, and tried to get my phone to pair for almost 2 weeks.  It won't work.  Anyone have ideas?  It gets to the point of saying "Found It!" and won't connect to tracker.  I've let it sit over night without pairing

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64 REPLIES 64

‎07-16-2019 11:24

In response to bcahill

‎07-16-2019 11:24

Glad it worked out for you!
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0 Votes

‎07-19-2019 10:11

In response to SantiR

‎07-19-2019 10:11

The same thing happened to me I have tried everything I’ve seen on here and none of it worked. I don’t know what to do now.

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‎07-19-2019 13:00

In response to Bendavis

‎07-19-2019 13:00

The only thing that worked for me was to delete all the bluetooth pairings
a had previously on my phone.
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‎08-18-2019 13:03

In response to ddaugherty

‎08-18-2019 13:03

Same thing happened to me. Here is what I found out. Fitbit gives you compatibility with your device for a short period of time, after that it will stop working if your device 'isnt compatible'. I have an LG phone that runs on Android. Guess what....NOT COMPATIBLE. So, I put the FitBit app on my IPad and THAT DID WORK, and restored my data that seemed LOST. 

 

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‎08-18-2019 13:55

In response to theunforgettabl

‎08-18-2019 13:55

I have had no trouble pairing with my iPhone.

Sent from my iPhone
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