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‎01-16-2019 14:04

‎01-16-2019 14:04

I installed the new firmware version about 4 days ago...since then, I no longer get text or call notifications on my Iconic.  I have done all the trouble shooting steps multiple times... from resetting the Iconic, bluetooth on-off, uninstalling, reinstalling, turning all notifications off, turning them back on, etc.  I have a Galaxy S9.  I would love to have a solution if someone can help out.  Thanks!

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‎01-17-2019 12:37

‎01-17-2019 12:37

Have you checked the notification setup people and troubleshooting documents?

How do I get notifications from my phone on my Fitbit device?
Receive call, text message, calendar, and other notifications on your Fitbit watch or tracker if you have a compatible phone.
My Fitbit device isn't receiving notifications from my phone
Try these troubleshooting steps if you're not receiving notifications.
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