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‎07-14-2020 11:25

‎07-14-2020 11:25

My Ionic has not update since Saturday 11th July does not matter which system I use apple or android, has anyone else had this issue and been able to sort it out

 

 

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‎07-15-2020 13:19 - last edited on ‎10-16-2024 07:58 by Fitbit Moderator

‎07-15-2020 13:19 - last edited on ‎10-16-2024 07:58 by Fitbit Moderator

@SunsetRunner It's nice to see you on the Community. Thanks for getting in touch about this. 

To better assist you please reply to the following questions: 

- Are you referring to the Ionic firmware update?
- Is your watch syncing to your account?
- Do you have the latest app version on your phone?
- Is your Ionic still tracking your data?

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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