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Not receiving Reminders to move

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‎05-31-2019 07:21 - last edited on ‎06-01-2019 16:16 by Fitbit Moderator

‎05-31-2019 07:21 - last edited on ‎06-01-2019 16:16 by Fitbit Moderator

My Fitbit won't send me reminders to move anymore. I didn't make any changes but it stopped. I still have it set up to get reminders from Fitbit in my apps section. I still have it set to remind me to move in my case 9 a.m. to 6 p.m. everyday of the week. I have turned off the reminders and synched my Fitbit then turned back on the reminders and resync my Fitbit several times. I don't get the reminder to move and I don't get the notification that I reached my 250 steps for the hour. What happened?

 

Moderator edit: Updated subject for clarity 

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‎06-01-2019 16:15

‎06-01-2019 16:15

It's great to see you around @djkos! Thanks for the details mentioned and the troubleshooting that you've tried. 

 

I was reviewing your other posts and I found that your reminders to move started working again. I would like you to double check that your reminders are properly set in your Dashboard by checking this article. 

 

I'll be around if you need further assistance. Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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