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Not receiving notifications on Ionic with Huawei P30 Pro

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‎11-21-2020 05:21 - last edited on ‎11-22-2020 18:15 by Fitbit Moderator

‎11-21-2020 05:21 - last edited on ‎11-22-2020 18:15 by Fitbit Moderator

Hi everyone, 

So I've just gotten my ionic and am having problem receiving whatsapp notifications. Everything else is working fine though. I have gone through the posts and the last discussed was in 2019. Hav tried all the troubleshooting advices given but it still doesn't work. Any solutions? 

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2 REPLIES 2

‎11-21-2020 07:11

‎11-21-2020 07:11

Welcome to the forums!

 

You can find the compatible phone list here

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-22-2020 18:15 - last edited on ‎08-22-2025 14:57 by Fitbit Moderator

In response to WendyB

‎11-22-2020 18:15 - last edited on ‎08-22-2025 14:57 by Fitbit Moderator

Hi @SunsetRunner, welcome to the Community Forums.

I appreciate the details that were shared in your post and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

@WendyB Your help is always appreciated, thanks for sharing the compatible phone list.

I'll be around if further assistance is needed.

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