Not receiving text notifications after update

[bitobrit]

My Fitbit did an update last week and now I'm not receiving text notifications on my Fitbit, I called customer service and they told me its a problem with the compatibility with Samsung and Fitbit, my question is how long will it take to fix the problem?

Moderator edit: Subject for clarity 

[DramaQueenDiva]

Hi @bitobrit,

Usually Fitbit doesn't announce things like that to the public, so it's hard to say when there will be a fix.

In the meantime, have you checked to see that you have your notifications ON for the Ionic?  I didn't realize that mine weren't coming through on my Versa 2.  As it turns out, I forgot to switch them on to begin with!

[bitobrit]

I'm pretty sure I've checked abd double checked the push notifications, the
thing is it worked just fine before the update. But what should I look for
to make sure I've got things turned on properly?