08-01-2018 23:12
08-01-2018 23:12
Why is my runs and walks not syncing from my ionic to strava?
Best Answer08-02-2018 03:41
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08-02-2018 03:41
Apparently walks dont sync to strava but runs and bike should do (I have no idea why but have heard this is the case) it will take a while though as there is a very convolute syncing path they have to follow.
Helen | Western Australia
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08-03-2018 17:58
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-03-2018 17:58
Runs and Bike Rides need to be recorded with GPS for them to sync to Strava. The Fitbit main Strava post has more info along with a link to Strava Support.
The one thing we can suggest is to go to your applications list, revoke access to Strava. Then link them up again, you might need to wait 5 it more minutes for Strava to realize that they don't have permission