Nothing appears on the screen of the watch.

[SZL]

I bought the watch less than a year ago. A few days ago, the watch started to have its screen appear and disappear. Now it is gone altogether. I reset the watch. It only shows nothing but a faint back light. I think this is a technical issue. Where can I go to have fixed or replaced?

[SteveH]

Fitbits don't tend to be repairable but you should be eligible for a replacement under warranty if it's defective.

I've flagged your post for the attention of a moderator who can put you in touch with customer support to discuss your options.

[SunsetRunner]

i was having sync issues so did a reset and now my screen is black, i can't get it to turn back on, is this the same issue??

[SilviaFitbit]

A warm welcome to the Community @SZL and @SunsetRunner ! Thanks for the troubleshooting that you've performed and for the details you've shared. 

I've shared your post with our Support team and they've mentioned that you already have a case with them. Please continue the communication via email. 

Thanks for your help @SteveH!

I'll be around if you need further assistance.