12-09-2019
11:28
- last edited on
12-10-2019
09:31
by
SilviaFitbit
12-09-2019
11:28
- last edited on
12-10-2019
09:31
by
SilviaFitbit
I notice that when I receive multiple of the same notification, the notification list automatically pops up and does not close. Is this intentional? It's quite annoying.
Also, Snapchat notifications don't appear to show up anymore. I made sure to turn them on in the Fitbit app, may be caused by an update to Snapchat recently.
Moderator edit: Updated subject for clarity
12-10-2019 10:12
12-10-2019 10:12
@MemeRuns Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.
The new firmware update will now pop up your notification list automatically as you have seen it. If you would like this to be changed the way it was before, you may want to post your idea in our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans.
Regarding Snapchat notifications not showing anymore. I would like you to confirm you've tried the troubleshooting mentioned in this article: How do I get notifications from my phone on my Fitbit device? Could you confirm that you're not receiving only Snapchat notifications?
Keep me posted. I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.