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Notifications FAIL

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‎10-01-2019 18:25

‎10-01-2019 18:25

Ever since I updated, I receive NO notifications.  I’ve done all the trouble shooting recommended and NOTHING.
NOT a happy Fitbit customer!!! 

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‎10-02-2019 00:31

‎10-02-2019 00:31

Was that update a move to iOS 13 on your phone?

 

If so, there's a known bug with notifications not working. Keep an eye on the following thread where fitbit are posting updates and recommendations:

 

https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Best Answer