10-05-2020 18:31
10-05-2020 18:31
Notifications has disappeared from the menu on the watch itself so there is nowhere to turn on notifications!
ive done a reset and a repairing etc.
My watch menu now shows:-
brightness
screen timeout
sleep mode
do not disturb
screen wake
vibrations
left button short cut
bluetooth
heart rate
active zone minutes
about
10-07-2020 15:43 - edited 10-07-2020 15:44
10-07-2020 15:43 - edited 10-07-2020 15:44
@Jax121 Welcome to the Fitbit Community! Thank you for getting in touch about this.
I appreciate the troubleshooting tried prior to posting. If you updated your Ionic to the latest firmware version then now you can turn on Do Not Disturb mode which will turn off all notifications. This could be editable in the 'Settings app'. Are you not receiving notifications on your Ionic after installing the latest firmware version?
Learn more about it by checking this article: How do I navigate my Fitbit device?
I'll be around if you have any additional questions!
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10-07-2020 15:47
10-07-2020 15:47
10-07-2020 16:02
10-07-2020 16:02
Just to clarify...I’ve had the Ionic since it was released and loved it, and know it pretty well! Sadly, now that I no longer get notifications I’ll be switching to another brand. I’ve been trying to figure this out since the new firmware update and it’s still not working.