Notifications in app won’t go away

[FelicityB]

The notification icon on the bottom right hand corner of my app shows a red dot like I have a new notification. However, when I click on it, the notifications there are 60 days and 1 week old. Once I have looked, the red dot goes away until I open the app again and then the red dot is back like I have a new notification even though I don’t. How do I get rid of this red dot so I know when there actually is a new notification? I have an iPhone...

[Hellslbells]

Yes I’m having the same issue, sorry can’t help solve but at least it’s not just u /me

[Brobbins10]

I am also having the same issue.  It has been showing I have new notifications but nothing shows at new.  My device will get notifications but if I try to look at it further it shows me nothing.  I used to get one when I hit my goal and such but now nothing besides a deceiving red dot.

[Hellslbells · Accepted solution]

I think I’ve sorted it, try an app update / clean up, it seems to have gone away
👍🏽

Sent from my iPhone

[FelicityB]

That worked - there was an update available this morning and after I did it, I am no longer having the issue either. Thanks!

[Hellslbells]

👍🏽great! Happy running

Sent from my iPhone

[Bijan641]

This needs to be not marked as solved. I have read 4 different posts on this with sonar suggestions for solving. Multiple people on the posts say its not solved for them. 

[jwoodcock]

Ya man this is crap. I had to just turn notifications for it off entirely or my phone is permanently blinking. drives me nuts. GET THIS FIXED. You've had years, this isn't that hard. 

[daga89]

Seems Fitbit has confirmed they have no idea why this is happening and therefore has no fix for it even though it was triggered by their update. 🤷🏻‍:male_sign: