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‎01-10-2018 13:45

‎01-10-2018 13:45

When i first brought my ionic it worked  fine, i did the updates and it still worked, i changed the clock to my choice and now im not getting any notification on ionic at all, it won't even receive the test signal 

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8 REPLIES 8

‎01-10-2018 13:52

‎01-10-2018 13:52

Try a restart, @Slow-one, either from the Settings menu or hold the bottom right and left buttons together fro 10secs 7ntil the screen blanks.

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‎01-10-2018 14:11

‎01-10-2018 14:11

Have you tried swiping from right to left and checking that notifications are set to "receive from phone"?

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‎01-10-2018 14:15 - edited ‎01-10-2018 14:15

In response to Appin

‎01-10-2018 14:15 - edited ‎01-10-2018 14:15

@Appin wrote:

Have you tried swiping from right to left and checking that notifications are set to "receive from phone"?

Always a good one too though actually from left to right 😉

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‎01-10-2018 14:16

In response to Appin

‎01-10-2018 14:16

i hadn't because didn't even know that option was there,i have changed it to receive notifications,what i don't get is I didn't turn them off
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‎01-10-2018 14:20

In response to SunsetRunner

‎01-10-2018 14:20

Oops! Sorry, you are absolutely right. Should have written from left to right. Glad I'm not a surgeon!

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‎01-10-2018 14:23

In response to Appin

‎01-10-2018 14:23

i have set it to receive from phone but it still dosn't receive the test signal
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‎01-10-2018 14:27

In response to Slow-one

‎01-10-2018 14:27

I'm sorry to hear that it didn't help. I had a similar problem of lost notifications and I emailed the support team through the website and I found them very through and helpful. That's where I learned about the left to right swipe. Hope it all gets resolved soon. Good luck! A

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‎01-10-2018 15:35

‎01-10-2018 15:35

@Slow-one wrote:

When i first brought my ionic it worked  fine, i did the updates and it still worked, i changed the clock to my choice and now im not getting any notification on ionic at all, it won't even receive the test signal 

I had exactly the same issues with mine two days ago, out of no where it just stopped receiving all notifications..  I tried everything I could think of, restart, uninstall and reinstall app, swiping right to left, checking any setting on ionic and in app. 

Only thing that worked 100% for me.... uninstall the ionic from your app and then reinstall as a new one. You lose no data and it just reinstall the ionic again. Vwalah! Notifications back again. 

Hope this helps 🙂

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