01-24-2019 16:29
01-24-2019 16:29
After I leave the clock screen, I get a screen displaying the numbers 0 - 9 in filed fashion no matter which button I push or which way I swipe the screen. All I can do is push the back button and get the clock screen again. I’m unable to access any of the apps. How do I fix this?
Answered! Go to the Best Answer.
Best Answer01-27-2019 08:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-27-2019 08:07
Go into your Fitbit app, press the ionic to take you to the ionic settings..
Now scroll up to Device Lock
Tap and enter your phones unlock code.
Now disable for all but Fitbit pay.
01-24-2019 16:08
01-24-2019 16:08
After I leave the clock screen, I get a screen displaying the numbers 0 - 9 no matter which button I push or which way I swipe the screen. All I can do is push the back button and get the click screen again. I’m unable to access any of the apps. How do I fix this?
Best Answer01-24-2019 16:41
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-24-2019 16:41
Do you have a credit card in your wallet? It might be asking for your PIN.
01-24-2019 17:19
01-24-2019 17:19
Best Answer01-27-2019 08:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-27-2019 08:07
Go into your Fitbit app, press the ionic to take you to the ionic settings..
Now scroll up to Device Lock
Tap and enter your phones unlock code.
Now disable for all but Fitbit pay.
01-27-2019 10:00
01-27-2019 10:00
01-27-2019 10:00
01-27-2019 10:00
Thanks for your help. That worked.