Orange Frame around Ionic display

[SunsetRunner]

Hi all,

my approx 2 years old IONIC started a while ago to frame the display with an orange frame.

now its finished 😁

Unfortunately i cannot upload images to show it. Is there anything to do to fix this?

Looks annoying.

BR

Andreas

Moderator Edit: Clarified subject

[SilviaFitbit]

@SunsetRunner A warm welcome to the Fitbit Community. Thank you for the details mentioned. 

In this case, please restart your Ionic and let me know the outcome. 

[SunsetRunner]

Thanks for your answer, i have tried that already several times. I tried all possible ways of just restart and reset to factory settings as well.

No difference.

[SilviaFitbit]

@SunsetRunner Thank you for getting back. In this case, I've shared your post with our Support team and someone will contact you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

Have a great week.