07-04-2019 09:55
07-04-2019 09:55
Phonak Marvel hearing aids won't pair left side? When playing Pandora app music from my Ionic:
1. Left hearing aid plays channel for 1 to 2 seconds then shuts off with the right channel continuing to play. If I pause the track on the Ionic then hit play again the left channel starts and plays for 1 to 2 seconds again then turns off.
2. When the left channel is audible it is out of sync with the right channel before it shuts down. Any ideas/help would be appreciated.
07-05-2019 17:54
07-05-2019 17:54
A warm welcome to the Community @bruce285. Thanks for the troubleshooting tried.
I would like you to remove the Phonak Marvel hearing aids from your Ionic by following these tips:
After this, please try setting up again the headphones.
I'll be around if you need further assistance.
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12-04-2019 17:39
12-04-2019 17:39
I can't get my Mavel to connect at all. It pickes up the right one and so I click on it and then it a connection failed . How do I get it to work ??
12-05-2019 14:35
12-05-2019 14:35
@Kebhere Welcome to the Community. Thanks for the details mentioned.
We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if there's anything we can do to assist you in the meantime.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-05-2019 15:13
12-05-2019 15:13
01-06-2020 17:46
01-06-2020 17:46
Hi there, I can't get my Marvel's to connect to my versa 2 to save my life. Any hints? I've put them in pairing mode, what am I missing?
01-06-2020 17:59
01-06-2020 17:59
01-07-2020 09:02
01-07-2020 09:02
I got it working this morning actually... without attaching my Marvel to the versa 2...
Attach phone to versa 2 and then play music with controls
Its playing from the phone with controls on the Versa 2 🙂 Perfection.
04-24-2020 02:23
04-24-2020 02:23
Was this problem ever solved?
I am having exactly the same problem with an initial pulse of sound to my left ear before reverting to my right ear only.
Listening pleasure is obviously limited!
Help please!
04-24-2020 09:42
04-24-2020 09:42
I just attempted to pair my Phonak Marvel hearing aids several times with no success. I do not think this problem is of any consequence to Fitbit or Phonak and has not been addressed at this time.
04-24-2020 11:49
04-24-2020 11:49
Thank you
Will await further developments.... maybe.