Problem after reset to default

[Michman_7xx]

Hello.

After firmware reset from the clock menu - see only fitbit logo without chargin and text message. no BT device found.  I did reset when clocks stoped sync (at 0:13 am) and time came wrong ( -2h9m from real time).

TTicket is Re: [Chat] Ionic: Firmware Update - #24916452    

no anwer after chat for 3 days...

Need your help!

Regards, Nikolay.

p.s. I used last firmware and this problem will be with all ionic IMHO. programmers didnt check HW reset option. 

7sec like this 2 sec black screen and again

[Rich_Laue]

Have you tried the left and lower right button restart yet? 

[Michman_7xx]

Yep.


Regards, Nikolay Panin.

[Rich_Laue]

You could try a factory reset. if that fails then contact.fotbit.com

- On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

[Michman_7xx]

Thanks for your help. 

now I see this message:

ionic is charging